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How Andre Takes from One Claims for Another (“Recoup”) in Eaglesoft

There are times when an Insurance Carrier will recoup a previous Claim Adjudication payment from a totally different patients’ payment. On the EOB it shows that they are paying for a service but then show a $0 payment because they are taking away money from a previous EOB. Typically, you’ll see a message like: “a reduction has taken place due to an overpayment on a prior claim”.

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