IN-OFFICE Training

For more than 4 decades Andre has been helping businesses – First in the music industry, then in high end fashion and eventually into the healthcare industry – deliver 5-Star Customer Service.

5-Star CustomeR SERVICE

IN-OFFICE Customer Service Training

Full Day In Office Customer Service Training Includes:

1/2 Day* of Observation
A full day of one-on-one learning
One 1-hour Zoom Video Conference follow-ups
$3,995.00

Half Day In Office Customer Service Training Includes:

1/2 Day of Observation
1/2 day of one-on-one learning
One 1-hour Zoom Video Conference follow-ups
$2,995.00

*Arrival on day one is dependent on flight arrival and travel time to office

If Walt Disney or the Ritz Carlton opened a business doing the same thing you do across the street from yours, would you be worried about your customers leaving to check them out? If for a moment you paused thinking some might. Fix it! Create an inspired customer service driven experience in your business. Learn the 7 focuses the best in the business use.

Learn who is your customer

Learn why your customers buy

Learn how to create a language that differentiates your business

Learn how to see your business from the “eyes of Walt”

Learn phone skills that elevate your customer experience

Thank you so much. Your page is seriously life changing and I am so excited to see the positive changes come to life!!

Heather Quick-Dexter
Had an AMAZING day training with Andre. He is the BEST!!!! Looking forward to utilizing everything we learned. It will make our day so much more productive. Feeling excited.

Judy Chichelo Bartlett
Thank you Andre Shirdan! You were amazing as always! We learned so much! Until next time!

Dr Pouya Hatam
I recently had two training sessions with Andre Shirdan and he was amazing! Both my team and I are seasoned Eaglesoft users but he elevated our game

Dr Tatyana Nudel
Thank you so much! It was a great time combining both learning and fun together!

Dr Mandy Shearer
Awesome and productive day with “the man” Thanks so much Andre for helping us

Dr Cynthia Gutkowski
Andre you are THE MAN!!! Thanks for a very fun and enlightening experience!!

Dr Sarah Kinard
…told you… [having Andre in my office] was the best investment I have made in I have made in the office in a long time.

Dr Margaret Graham Moore
A shout out to Andre! He spent the day with our office and the dude knows his stuff! He actually is able to make it somewhat entertaining! Highly recommend if you want to up your Eaglesoft game!

Dr Robert Todd
Your lecture was the best I’ve ever seen for practice management and utilizing software. Crew!!

Dr Todd Ehrlich
Thank you for all your help and leadership. We all learned a ton.

Dr David Jacobson
Thank you Andre Shirdan! You are amazing and learned so much from you . We want you back soon!!

Dr Uttma Dham
What an amazingly, awesome day!! Thanks so very much for sharing your wealth of knowledge with us.

Terry McCullough Wilson
Thank you so much. Yesterday was jam packed and I can't wait to get to the office this morning and put it to practice.

Karen Anderson
André is always very helpful and quick to answer questions. I’m so glad I found his tutorials on YouTube and his Facebook page André’s Eaglesoft Field Guide.

Michelle, RDH
Thank you Andre Shirdan for a fun, informative day! Having you onsite to show us ways to better use our PMS was valuable and I would highly recommend any office to do the same!

Susan Maximo
Andre, it was a pleasure having you coming in to our office again. Thank you for sharing your knowledge with the team

Rigoberto Tuch
We have plenty of homework!! Thank you for evaluating our practice and always pushing us to the next level!

Melissa Babin Long
Thank You!! Excited to use all the new knowledge.

April Hosick
We loved having you!!!

Angela Hein Gray
We are so excited to start implementing everything you showed us today! Thanks again for everything!!

Becky Chase Turner
Thank you for everything! we are so excited about all of our new info. u r amazing!

Lori Peterson
Andre is amazing! We learned so much more to help make our dental days smoother and streamlined.

Brandie Boerger
Thank you Andre! So much wonderful new goodies to use. You are a wonderful teacher and such an endless pool of resources. SO excited for the new growth....Thank you!!!

Tammy Thorn Olexsy
It was a great day! Thanks Andre for being part of it. Everyone is always energized and motivated after your visits, I may need to make it a monthly thing!!

Rick Garofolo - The Practice Mechanic
We LOVED having you in our office. Already planning for our next visit. One of our values is Always Growing. With Andre’s help we continued learning how to get the most out of Eaglesoft!

Debbie Jones
So grateful we found this group and that you were able to come and help us with so many things. Your wisdom and guidance will move our crew to the next level. Thanks again Andre.

Lori Dwenger-This
Thanks for letting us drill you with questions. So helpful!

Barb DeVos
Thanks for everything Andre! You cleared up so much! I’m looking forward to utilizing everything you taught us.

Chio
Best investment ever!

Elsa Mercado Humphries
Thanks for making the trip, and helping us get the most out of the software.

Rachel Marie
We had so much fun with you! We learned a ton. Can’t wait to see you again!

Dr Elizabeth Cranford Robinson
We are so grateful to you, Andre! Blessed with the BEST!

Katherine Khaghany-Duffy, DDS
I’m looking forward to Monday and jumping in with the new information you presented us Andre Shirdan

Evelina Pashchuck
Thanks for coming out to the OC! What a positive and fun training! Cannot wait to implement what you taught us.

Christina Perea
We are all SO HAPPY to have had you come work with us! Can't wait for Monday so we can officially put it all into practice!

Karisa Olson Hart
We had a great time!!!!! Loved having you and look forward to next time!!!!

Dana Lynn
We learned so much! I wish we would’ve had more time with you. Can’t wait to see you again!

Lisa V Werner
Thank you so much for sharing all your knowledge and helping us be better at what we love to do.

Margaret Busch
Thank you for all your help and growth today!

Kimberlee Wohlford Stewart
Thank you for today. It was a great learning experience.

Laura Gordon
Great day of learning new things to improve our practice. Thank you Andre!

Karen Hartle
It was a fantastic day. Appreciate you sharing little techno tips we were no aware of. Knowledge is Power. Looking forward to putting this into motion.

Darla Subock Taylor
Seriously, thank you for coming by our office! I learned so much in our short talk!! You are just the best!!!

Adrienne Coombes Gonzales
I am obsessed with Andre’s Field Guide. I love it! It has changed my life. Thank you Andre for putting us together and sharing so much knowledge with us!

Brenda D
Andre I just have to say that you are a terrific facilitator! Thank you for always investing the time to organize all the gathered information so everyone can benefit from it efficiently. Thank you for all of your efforts (& sense of humor)!!!

Diana Lacy
I just want to thank you again for this FB page because you are the wealth of knowledge. I need to learn to Eaglesoft, and I have picked up on a few tips in a short couple of months!!

Liz Armstrong
Thanks to Andre Shirdan for the tip on confirming calls. The patients are responding and voicing to me that they like it.

Debra Van Etten
The most impactful things I have learned to help my practice have come from (the Field Guide)!

Dr Joshua Solomon
You Andre Shirdan are amazing! You make my job easier!!!

Sandra Walker-Garrard
Just when I think you've exceeded my expectations, you blow my mind. Your awesome Andre. I would love to go to one of your seminars.

Paula Kane Hatch
Andre Shirdan thanks. Love your group. I learn so much from it.

Dr Shane Fisher
First, I just want to say I have really appreciated all your info on YouTube and face book. I really can't thank you enough.

Samantha Lynch
I love this group! It’s an absolute asset to me and my team. Thanks for this amazing platform and your endless knowledge and resources!

Marie Sylvester

IN-OFFICE Training

5-Star CustomeR SERVICE

IN-OFFICE Customer Service Training

$3,995.00

$2,995.00

Thank you so much. Your page is seriously life changing and I am so excited to see the positive changes come to life!!

Had an AMAZING day training with Andre. He is the BEST!!!! Looking forward to utilizing everything we learned. It will make our day so much more productive. Feeling excited.

Thank you Andre Shirdan! You were amazing as always! We learned so much! Until next time!

I recently had two training sessions with Andre Shirdan and he was amazing! Both my team and I are seasoned Eaglesoft users but he elevated our game

Thank you so much! It was a great time combining both learning and fun together!

Awesome and productive day with “the man” Thanks so much Andre for helping us

Andre you are THE MAN!!! Thanks for a very fun and enlightening experience!!

…told you… [having Andre in my office] was the best investment I have made in I have made in the office in a long time.

A shout out to Andre! He spent the day with our office and the dude knows his stuff! He actually is able to make it somewhat entertaining! Highly recommend if you want to up your Eaglesoft game!

Your lecture was the best I’ve ever seen for practice management and utilizing software. Crew!!

Thank you for all your help and leadership. We all learned a ton.

Thank you Andre Shirdan! You are amazing and learned so much from you . We want you back soon!!

What an amazingly, awesome day!! Thanks so very much for sharing your wealth of knowledge with us.

Thank you so much. Yesterday was jam packed and I can't wait to get to the office this morning and put it to practice.

André is always very helpful and quick to answer questions. I’m so glad I found his tutorials on YouTube and his Facebook page André’s Eaglesoft Field Guide.

Thank you Andre Shirdan for a fun, informative day! Having you onsite to show us ways to better use our PMS was valuable and I would highly recommend any office to do the same!

Andre, it was a pleasure having you coming in to our office again. Thank you for sharing your knowledge with the team

We have plenty of homework!! Thank you for evaluating our practice and always pushing us to the next level!

Thank You!! Excited to use all the new knowledge.

We loved having you!!!

We are so excited to start implementing everything you showed us today! Thanks again for everything!!

Thank you for everything! we are so excited about all of our new info. u r amazing!

Andre is amazing! We learned so much more to help make our dental days smoother and streamlined.

Thank you Andre! So much wonderful new goodies to use. You are a wonderful teacher and such an endless pool of resources. SO excited for the new growth....Thank you!!!

It was a great day! Thanks Andre for being part of it. Everyone is always energized and motivated after your visits, I may need to make it a monthly thing!!

We LOVED having you in our office. Already planning for our next visit. One of our values is Always Growing. With Andre’s help we continued learning how to get the most out of Eaglesoft!

So grateful we found this group and that you were able to come and help us with so many things. Your wisdom and guidance will move our crew to the next level. Thanks again Andre.

Thanks for letting us drill you with questions. So helpful!

Thanks for everything Andre! You cleared up so much! I’m looking forward to utilizing everything you taught us.

Best investment ever!

Thanks for making the trip, and helping us get the most out of the software.

We had so much fun with you! We learned a ton. Can’t wait to see you again!

We are so grateful to you, Andre! Blessed with the BEST!

I’m looking forward to Monday and jumping in with the new information you presented us Andre Shirdan

Thanks for coming out to the OC! What a positive and fun training! Cannot wait to implement what you taught us.

We are all SO HAPPY to have had you come work with us! Can't wait for Monday so we can officially put it all into practice!

We had a great time!!!!! Loved having you and look forward to next time!!!!

We learned so much! I wish we would’ve had more time with you. Can’t wait to see you again!

Thank you so much for sharing all your knowledge and helping us be better at what we love to do.

Thank you for all your help and growth today!

Thank you for today. It was a great learning experience.

Great day of learning new things to improve our practice. Thank you Andre!

It was a fantastic day. Appreciate you sharing little techno tips we were no aware of. Knowledge is Power. Looking forward to putting this into motion.

Seriously, thank you for coming by our office! I learned so much in our short talk!! You are just the best!!!

I am obsessed with Andre’s Field Guide. I love it! It has changed my life. Thank you Andre for putting us together and sharing so much knowledge with us!

Andre I just have to say that you are a terrific facilitator! Thank you for always investing the time to organize all the gathered information so everyone can benefit from it efficiently. Thank you for all of your efforts (& sense of humor)!!!

I just want to thank you again for this FB page because you are the wealth of knowledge. I need to learn to Eaglesoft, and I have picked up on a few tips in a short couple of months!!

Thanks to Andre Shirdan for the tip on confirming calls. The patients are responding and voicing to me that they like it.

The most impactful things I have learned to help my practice have come from (the Field Guide)!

You Andre Shirdan are amazing! You make my job easier!!!

Just when I think you've exceeded my expectations, you blow my mind. Your awesome Andre. I would love to go to one of your seminars.

Andre Shirdan thanks. Love your group. I learn so much from it.

First, I just want to say I have really appreciated all your info on YouTube and face book. I really can't thank you enough.

I love this group! It’s an absolute asset to me and my team. Thanks for this amazing platform and your endless knowledge and resources!

Book Andre to be a Speaker for Your Event

Buy Andre themed or Eaglesoft Field Guide Swag